3 packages of 4 weeks, 12 weeks and 24 weeks are available for personal training.
Nutritional Consultation, Meal plan deal, pre recorded workout videos, diet chart subscriptions, 4 week programme purchase are non refundable, non exchangeable and non transferable.
If the users are not content with their current Coach they can request for a mentor switch prior within the same programme of their purchase by contacting us through the Contact Support in the App Setting .
A refund can be initiated for only 12 week and 24 week subscription programme in no less than a week of purchasing. The users should validate the reasons on the official email id email@example.com for the same.
Users can also request a cancellation of their current subscription by contacting us through a direct mail at firstname.lastname@example.org or by raising a ticket within the app. Settings-Cancel Subscription
Cancellation is only approved if the ticket has been raised and application submitted within 7 days of purchasing a plan and updated with a valid reason consider on the grounds of
Not being able to continue with allocated time
Once approved the cancellation will immediately be taken to effect.
Refunds will be done only through the Original Mode of Payment.
* No cancellation will be taken into consideration if it is not posted within a week of payment and an application submitted to the the direct mail with a genuine reason.
* Refunds shall be made to the given/associated bank account within 15 working days of receipt of the refund request.